ApexVol – Terms of Service

1. Definitions

2. Eligibility

You must be at least 18 years old (or the age of majority where you reside, if greater) and have the legal capacity to enter into a contract to use the Services. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements and that your registration and use of the Services is in compliance with all laws and regulations applicable to you.

3. Account Registration & Security

• You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate and complete.
• You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.
• You must notify ApexVol immediately of any unauthorised use of your Account or any other breach of security.
• ApexVol reserves the right to refuse registration, suspend, or terminate any Account at its discretion.

4. Description of Services

ApexVol is a data-only financial-market information and analytics platform. Depending on your subscription tier, you may access real-time and delayed equity and derivatives data; historical market data; options analytics including implied volatility, Greeks, and gamma exposure calculations; risk and portfolio analytics; and related visualisations and alerts.

Market data displayed through the Services may be delayed (typically 15 minutes or more) unless your subscription tier provides access to real-time data. You should not rely solely on ApexVol data for time-sensitive trading decisions.

5. Regulatory Status & No Investment Advice

ApexVol is not a registered broker-dealer, investment adviser, commodity trading advisor, or any other regulated advisory entity in any jurisdiction. ApexVol does not hold any financial services licence, permission, or registration from the FCA, the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC), or any equivalent regulatory body.

All Content is provided solely for general informational and educational purposes and does not constitute:

1. investment, financial, trading, legal, tax, or accounting advice;
2. an offer to buy or sell, or a solicitation of an offer to buy or sell, any security, option, futures contract, or other financial instrument;
3. a personal recommendation or endorsement of any investment strategy.

You are solely responsible for determining the suitability of any investment, strategy, or course of action. If you require personalised advice, consult a licensed and regulated financial professional.

6. Subscription Plans, Fees & Payment

1. Plans. We offer free and paid tiers as described on our pricing page or in your Order.
2. Free Trial. Paid plans may include a free trial period. If you do not cancel before the trial ends, your subscription will begin automatically and your payment method will be charged.
3. Billing. Fees are billed in advance (monthly or annually, as applicable). You authorise us to charge your designated payment method for all fees and applicable taxes.
4. Taxes. You are responsible for all applicable sales, use, value-added, withholding, and similar taxes, except those based on our net income.
5. Late Payments. Overdue amounts may accrue interest at 1.5% per month (or the maximum allowed by law) and may result in suspension or termination of access.
6. Refunds. Refunds are governed by our Refund & Cancellation Policy, subject to the consumer rights set out in Section 7.

7. Cancellation & Consumer Rights

7.1 Statutory Cancellation Right (UK & EU Consumers)

If you are a Consumer purchasing the Services online, you have a statutory right to cancel your subscription within 14 days of the date your paid subscription begins (the “Cooling-Off Period”), in accordance with the Consumer Contracts (Information, Cancellation and Extra Charges) Regulations 2013 (the “CCR 2013”).

If you exercise your right to cancel within the Cooling-Off Period before accessing any digital content, you will receive a full refund. If you have already accessed digital content after providing the express consent above, no refund will be due for the period of access already provided.

7.2 Voluntary Money-Back Guarantee

In addition to your statutory rights, we offer a 7-day money-back guarantee for first-time subscribers, as described in our Refund & Cancellation Policy. This guarantee is in addition to, and does not limit, your statutory consumer rights.

7.3 Your Statutory Rights

Nothing in these Terms affects your statutory rights as a Consumer under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Extra Charges) Regulations 2013, or any other applicable consumer protection legislation. Where any provision of these Terms conflicts with your mandatory statutory rights, your statutory rights shall prevail.

8. Licence & Permitted Use

8.1 Licence Grant

Subject to your continued compliance with the Agreement and payment of all applicable fees, ApexVol grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Services and the Content for your own internal research, analysis, and decision-support purposes during the subscription term.

8.2 Restrictions

You shall not:

• copy, reproduce, modify, adapt, create derivative works of, translate, distribute, publicly display, publicly perform, transmit, or otherwise exploit the Services or Content except as expressly permitted;
• use any automated means (e.g., bots, spiders, scrapers) to access the Services in a manner that may impair their operation or circumvent usage limits;
• resell, redistribute, sublicence, publish, or otherwise make the Services or Content available to any third party;
• use the Services to generate or disseminate any fraudulent, deceptive, or misleading content;
• remove any proprietary notices or legends;
• decompile, reverse engineer, or disassemble any aspect of the Services except to the extent such restriction is expressly prohibited by applicable law.

9. API Terms

If your subscription tier includes access to any ApexVol application-programming interface (API), the following additional terms apply:

1. API Keys. You are solely responsible for the security of your API keys and access tokens. You must not share, publish, or embed API keys in publicly accessible code. You are liable for all activity conducted using your API keys.
2. Rate Limits. ApexVol may impose rate limits on API requests. You must not circumvent, bypass, or attempt to exceed published rate limits. Exceeding rate limits may result in temporary or permanent suspension of API access.
3. No Redistribution. Data retrieved via the API is subject to the same licence restrictions as all other Content. You may not redistribute, resell, or make API data available to third parties, whether directly or through a derivative product or service.
4. No SLA. API access is provided on an “as available” basis. ApexVol does not guarantee any specific uptime, latency, throughput, or availability for the API.
5. Versioning & Deprecation. ApexVol may modify, deprecate, or discontinue API endpoints at any time. We will endeavour to provide at least 30 days’ notice before removing or making breaking changes to published endpoints, but do not guarantee such notice.
6. Acceptable Use. You must not use the API in any manner that could damage, disable, overburden, or impair ApexVol’s infrastructure or interfere with other users’ access to the Services.

10. Data Rights & Intellectual Property

All intellectual-property rights in and to the Services and Content are and will remain the exclusive property of ApexVol and its licensors. No rights are granted to you other than as expressly set forth in these Terms.

• Third-Party Data. Certain data is provided under licence from exchanges, index sponsors, and other third parties and may be subject to additional terms, conditions, or attribution requirements. By accessing such data, you agree to comply with all such third-party terms.
• User Data. You retain ownership of your User Data, but you hereby grant ApexVol a worldwide, royalty-free, non-exclusive licence to use, host, store, reproduce, and modify your User Data as necessary to provide and improve the Services. This licence terminates when you delete your Account, subject to our data retention obligations as described in our Privacy Policy.

11. Prohibited Conduct

You agree that you will not use the Services to:

1. violate any applicable law, regulation, exchange rule, or self-regulatory organisation rule;
2. engage in or facilitate insider trading, market manipulation, money laundering, or other illicit or unethical activities;
3. upload malware, viruses, or malicious code;
4. infringe, misappropriate, or violate the intellectual-property rights or privacy rights of others;
5. interfere with or disrupt the integrity, security, or performance of the Services;
6. use the Services to create a competing product or service.

12. Third-Party Services & Links

The Services may contain links or integrations to websites, data feeds, APIs, software, or services that are not owned or controlled by ApexVol (“Third-Party Services”). Your use of a Third-Party Service is subject to that provider’s terms and privacy policy. ApexVol does not endorse and is not responsible or liable for any Third-Party Service.

13. Privacy & Data Protection

Your use of the Services is subject to the ApexVol Privacy Policy, which explains how we collect, use, disclose, and safeguard your information. By using the Services, you consent to the processing of your information as described therein. You may exercise your data rights at any time via our Data Rights Portal.

14. Risk Disclosure

A full risk disclosure, including options-specific risks, model limitations, and data disclaimers, is set out in our Legal Disclaimer & Risk Disclosure, which forms part of the Agreement. By using the Services, you confirm that you have read, understood, and accepted the risks described therein.

Without limiting the foregoing, you acknowledge that:

• past performance is not indicative of future results;
• all analytics outputs (Greeks, implied volatility, GEX, expected moves, etc.) are model-derived estimates, not guarantees;
• market data may be delayed, incomplete, or contain errors;
• you are solely responsible for your own trading and investment decisions.

15. Disclaimer of Warranties

THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. To the maximum extent permitted by law, ApexVol and its licensors disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, interruption-free operation, error-free operation, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, ApexVol does not warrant that (1) the Services or Content will be accurate, complete, current, secure, uninterrupted, error-free, or free of harmful components; (2) any particular latency, uptime, performance, or service level; or (3) that any errors or defects will be corrected.

Consumer note: If you are a Consumer, the Consumer Rights Act 2015 provides that digital content must be of satisfactory quality, fit for a particular purpose, and as described. Nothing in this section excludes or limits those statutory rights.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL APEXVOL, ITS AFFILIATES, OR THEIR RESPECTIVE SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY (a) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (b) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITY, BUSINESS INTERRUPTION, OR ANTICIPATED SAVINGS; or (c) COST OF SUBSTITUTE GOODS OR SERVICES, arising out of or in connection with the Agreement or the use or inability to use the Services or Content, whether based on warranty, contract, tort (including negligence), strict liability, statute, or any other legal theory, even if ApexVol has been advised of the possibility of such damages.

ApexVol’s aggregate liability arising out of or relating to the Agreement or the Services will not exceed the greater of (i) the amount you actually paid to ApexVol for the Services during the 12 months immediately preceding the first event giving rise to liability, or (ii) £100.

17. Indemnification

If you are acting in the course of a business (and not as a Consumer), you agree to defend, indemnify, and hold harmless ApexVol, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of or access to the Services or Content; (b) your violation of any term of the Agreement; (c) your violation of any third-party right, including any intellectual-property, confidentiality, or privacy right; or (d) any dispute between you and any third party.

Consumer note: This indemnification clause does not apply to you if you are a Consumer. Your liability as a Consumer is limited to losses caused by your breach of these Terms, and nothing in this section requires you to indemnify ApexVol for losses that are not caused by your actions.

18. Suspension & Termination

ApexVol may suspend or terminate your access to the Services (in whole or in part) at any time, with or without notice, for conduct that we reasonably believe violates the Agreement or is otherwise harmful to ApexVol, other users, or any third party. Upon termination, your right to use the Services will immediately cease, and Sections 8–17 and 20–27 will survive.

19. Compliance with Laws; Export & Sanctions

You represent and warrant that you (i) are not located in, under the control of, or a national or resident of any country subject to U.K., E.U., U.S., or U.N. trade sanctions or embargoes; (ii) are not a prohibited party under applicable export or sanctions laws; and (iii) will not use or export the Services in violation of any applicable laws or regulations, including but not limited to export-control regulations of the U.K. Department for Business and Trade and the U.S. Bureau of Industry and Security.

20. Governing Law & Dispute Resolution

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict-of-laws principles.

20.1 Business Users – Arbitration

If you are not a Consumer, any dispute arising out of or relating to the Agreement shall be finally resolved by binding arbitration under the Rules of the London Court of International Arbitration (LCIA) by one arbitrator appointed in accordance with the LCIA Rules. The seat of arbitration shall be London, England; the language shall be English. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. To the fullest extent permitted by law, all disputes will be resolved on an individual basis, and you agree not to bring or participate in any class, consolidated, or representative action.

20.2 Consumers – Court Jurisdiction

21. Severability

If any provision of the Agreement is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.

22. Force Majeure

ApexVol will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to natural disasters, telecommunications or power outages, labour disputes, civil disturbances, acts of terrorism, cyber-attacks, exchange outages, market data provider failures, or governmental actions.

23. Assignment

You may not assign or transfer the Agreement, by operation of law or otherwise, without ApexVol’s prior written consent. ApexVol may freely assign the Agreement. Any assignment in violation of this section is void.

24. Entire Agreement & Order of Precedence

The Agreement (comprising these Terms, the Privacy Policy, the Legal Disclaimer & Risk Disclosure, and any applicable Order) constitutes the entire agreement between you and ApexVol regarding the Services and supersedes all prior understandings. In the event of a conflict between these Terms and an Order, the Order shall govern to the extent of the conflict.

25. Changes to the Services or Terms

We may modify or discontinue the Services (in whole or in part) or update these Terms from time to time. We will notify you of material changes by email or by posting a notice within the Services at least 30 days before the effective date. Your continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may cancel your subscription.

26. Notices

Notices to ApexVol must be sent by email to support@apexvol.com and will be deemed given upon receipt. Notices to you may be provided via the Services or to the email address associated with your Account.

27. Contact Us

If you have any questions about these Terms, please contact: